I
The meet & greet
A 30-minute conversation between you and one of our physicians, no charge. We talk about what you're looking for; you ask anything you want about how Atrium works. Most happen by video; in-person is welcome at our SoMa office.
VOL IV · CHAPTER I · How Atrium worksMembership process · 4 phasesAtrium Health Society · San Francisco
Process · meet & greet to membership
The membership, step by step.
Becoming a member is four phases over about three weeks. Care, once you're in, has a different rhythm than fee-for-service medicine. This page is the longer explanation.
I · Becoming a memberVolume IV · 2026Atrium Health Society · San Francisco
II
Mutual decision
If we both want to proceed, the physician makes you an offer of membership. You decide on your timeline. There is no sales pressure; we screen for fit because the panels are small and we want long-term relationships.
III
First visit · 90 minutes
We collect your full prior records before this visit (Atrium pays a record-retrieval service). Your physician reads them. The first appointment is 90 minutes — we go through your history, your goals, your concerns, and we order baseline labs.
IV
Direct access begins
You leave with the physician's mobile number, the secure-messaging app, and the next visit on the calendar. From there, you reach your physician directly — no front desk, no PCP-on-call, no portal voicemail.
II · What care looks likeSix modesAtrium Health Society · San Francisco
Six rhythms over the year.
Mode · 01
Acute care
Same-day visits in person or by video. Most members message the physician first; same-hour video for anything acute.
Mode · 02
Annual physical
90-minute visit. Full physical, baseline labs, lifestyle review, mental-health screen, age-appropriate cancer screening, vaccinations.
Mode · 03
Chronic care
Hypertension, diabetes, lipid management, depression, anxiety. Ongoing follow-up, medication titration, and care-plan adjustment in regular visits.
Mode · 04
Specialist coordination
We pick the specialist personally, hand off the chart, and read every consult note. We translate it into next steps for you.
Mode · 05
After-hours
Members reach the on-call physician directly nights and weekends. Median response time after hours: 14 minutes.
Mode · 06
Travel + emergencies
We travel with you (in spirit). Members can reach us 24/7 from anywhere. We coordinate care abroad when needed.
III · ApplyLimited membershipsAtrium Health Society · San Francisco
The first step is a 30-minute conversation.
No charge. No obligation. Both sides are deciding.
